Personalised Family Clock

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Personalised Family Clock

17 reviews

£35.95

Personalise me!

  • In stock
  • Fast delivery available
  • FREE delivery over £40

Product Description

The love of a family flows strong and deep..

Product personalisation, Add 12 photos, change clip art and background colour, add a short message at the bottom

Our personalised clocks really have the "WOW" factor.

They are super unique and with a wide range of designs and text colours to choose from you will be sure to find one that suits yours or your recipients home decor perfectly.

A fantastic and special personalised gift for either you or a loved one.

Our personalised clocks make a truly thoughtful and sentimental gift idea!

Product description

  • Diameter , approx 30cm x 30cm

  • Superb photo quality finish

  • Antique style hands and mechanism included

  • Requires x 1 AA battery, NOT included

 

Additional information.

 

  • Payment - Secure payment gateways available, Payment is accepted by paypal, credit or debit card.
  • Live personalisation - Please note that we will print and manufacture only what is created by you on our website. By approving your design you are agreeing to the layout, colours and wording you have created. If you wish to amend an item in your basket, please click on the preview button to do so, your physical print may vary from the colour you see on the screen, this is due to individual screen resolutions.

Customer Reviews

based on 17 reviews
11/03/2021

Fantastic fast service and delivery, I made my gift, and I had a photo sent to me after the order was placed, and I loved it compared to the other, I emailed straight away with the new photo, and it was done instantly, and gave me the impression of customer satisfaction that they went out of their way to make sure the clock was perfect, even after my change of mind, so many pictures to choose from 😂
The gifts arrived really fast, and have to say looks fantastic, I have not fully unwrapped it, as it’s for Mother’s Day, but the face and quality of the pictures and clock look very good.

The price was ok for a personalised gift, customer service 5 star, as well as delivering everything they promised, thank you, my wife will love it, and it will take pride in our home from home.

03/03/2021

Wow this was the perfect gift. The picture quality was amazing. The service was quick. Will definitely be using these again. Superb.

20/02/2021

I am thrilled with the clock and I know my future mother in law will also love it for Mother’s Day
Thank you very much

17/01/2021

Amazing keepsake, my mum loves it!!

14/01/2021

Absolutely love my clocks,very personal and best quality very clear photographs

24/11/2020

Beautiful clock with precious memories printed on. Can highly recommend write from the heart. Thank you so much

23/10/2020

Absolutely love my personalised clock ive had done for my mom and dad, there was a little problem when I first recieved it but after speaking to lovely lady and explained the problem she had another one sent straight out. Delivery was fast recieved in 2 days customer service was excellent. I am definitely ordering from write from the heart again very soon.
Thank you

14/10/2020

This is the 3rd clock I have bought, all of them have been beautiful very good quality. Quick and easy process fast delivery can recommend them highly enough

05/10/2020

Thank you so much I recieved this clock and I love it 🥰 I know my Nanna will be over the moon when she gets this for Christmas, Iv ordered a few things & im really happy with all the finishing products would 100% recommended and I will definitely be ordering again soon

09/09/2020

Absolutley amazing gift that can be kept for ever!! My nan got so emotional and was in love with it. Thank you!

01/05/2020

Absolutely beautiful. I bought it for my mums birthday and she loves it. Such beautiful craftsmanship and very fast delivery. Will definitely be ordering from you again. Many thanks x

23/01/2020

Quick delivery very happy with my clock beautiful

21/01/2020

Loved it, present for my mam, good quality and came within a week.

14/01/2020

Lovely gift for mums birthday, good quality photos printed. Very prompt and excellent finish.

19/12/2019

Absolutely amazing, I ordered a clock and the quality is outstanding

13/12/2019

Amazing product thank you

13/12/2019

Absolutely stunning and very quick delivery

Delivery times **IMPORTANT PLEASE READ**

Important Please read

Whilst we are still processing orders as normal we are experiencing some delays with ROYAL MAIL, whilst the majority of orders are being delivered on time, and Royal Mail are prioritising Next day Deliveries, some orders are unfortunately taking a week or more to arrive. Please do not rely on our usual delivery times to be correct during this crisis.

Thank you so much for your patience and understanding during this unprecedented time

 

FREE DELIVERY when you spend over £40

  • We offer a FREE delivery service when you spend over £40
  • We will aim to dispatch orders within 7 working days, they will be sent using Royal 2nd class who aim to deliver within 3 working days.
  • Please allow between 7-10 working days for your order to arrive. 

UK Standard delivery,

  • £3.50 for the first item and £1 for every additional item
  • We will aim to dispatch orders within 7-5 working days, they will be sent to you using 2nd class Royal mail who aim to deliver within 3 working days.
  • Please allow around 8-10 working days in total for delivery.

1st Class delivery

 

  • £5.50 for the 1st item and £1 for every additional item
  • We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working day.
  • Please allow around 3-6 working days in total for delivery

Next day delivery

  • £10 for the first item and £1 for every additional item
  • Order before 3PM for next day delivery
  • Next day delivery items will be sent using royal mail next day special delivery. (Although during the Covid-19 Royal mail cannot guarantee next day delivery on all occasions) 
  • All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day

 

 

 

 

Returns

Returns and refunds

 

Delivery

At Write From The Heart, we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary.

You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work.

Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period.

Returns and exchange

If you are not completely satisfied with your non-personalised goods, simply return them to us at any time within 14 working days of receipt. The costs of returning goods to us shall be borne by you. Unfortunately we are unable to refund postage costs on unwanted non-personalised items.

 

Your rights to return the goods to us will not apply in the following circumstances:

-Any products that we have made, personalised or customised specifically for you

Write From The Heart do not offer refunds for personalised goods custom made for you. Most products on the website are personalised goods; this includes any products which include your own photo or any text changes. Only replacements will be sent for any faulty, damaged goods or goods which have not arrived.

With any faulty or damaged goods, we ask you to return the product to us within 7 days. Once the product has been returned, we will then issue a refund (THIS DOES NOT APPLY ON PERSONALISED GOODS) or send a replacement. Please note that postage will be refunded in full for any items returned which are faulty or damaged.

Replacements will be sent within 7 working days.

Your rights to return the goods to us will not apply in the following circumstances:

  • Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.
  • If you have made a spelling mistake on your order and it has been sent for production.
  • You have disposed of the item you have an issue with.

We regret that postage and packing costs for unwanted items cannot be refunded after 7 working days from when the order was delivered.

This returns policy does not affect your statutory rights.

The address for returns is:
Write From The Heart Ltd
The Berkerley Centre
Station Road
Chepstow
Monmouthshire
NP16 5PB

How to personalise your item

Please read before designing your product

Use the personalise me button to see what can be personalised on this product

From left to right on the toolbar:

1. Camera - Allows you to choose a photo from your device to upload. Once chosen, it will upload automatically. Photos must be jpg/jpeg format.
2. Zoom (out) - Zoom your photo out
3. Zoom (in) - Zoom your photo in
4. Rotate (clockwise) - Rotate your photo clockwise
5. Rotate (anticlockwise) - Rotate your photo anticlockwise
6. Colour - Flick between a colour and greyscale version of your photo


To change the photo once uploaded simply click on the photo you'd like to change on the toolbar and select a new photo from your device it will then replace the original photo


To reposition your photo, click and drag or use your finger if using a touchscreen. You may need to zoom in/out as well to get the best placement.

Toolbar icons may appear greyed out at first. They will be activated once a photo has uploaded.

  • We print the exact copy of your design directly from the website
  • The text you add in the text boxes will appear live on the design
  • Please check all spelling, capital letters on names
  • And that the text is correct and in the right position
  • Please remove any text you don't require in the text boxes
  • Add the same or similar amount of text as on the sample for best results
  • The more text you add the smaller it will appear
  • Please check the photos are in the right position and heads not cut out or black edges showing. We don't recommend using screen shots.
  • By checking out you are agreeing that you are happy with your design so please check it carefully
  • Your preview is available in your basket please also check it there, you will also have a preview of your product on your confirmation email and in your account on our website