Personalised cushion - When you miss me

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Personalised cushion - When you miss me

  • Personalised cushion - When you miss me

97 reviews

£24.99

Personalise me!

  • In stock
  • Fast delivery available
  • FREE delivery over £40

Product Description

When you miss me have no fear, just hug this cushion and know I'm here.

 

Product Information

This design is printed onto a 40x40cm ,white polyester cushion cover, inner included and covers come complete with a zip at the bottom making them removable, our covers can be washed, but we would recommend hand wash only. PLEASE NOTE THAT DUE TO HIGH DEMAND ON OUR CUSHIONS, WE MAY CHANGE SUPPLIERS FROM TIME TO TIME WHICH CAN MEAN THAT OUR MATERIALS CAN VARY IN TEXTURE/COLOUR.

 

Additional information

  • Payment - Secure payment gateways available, Payment is accepted by paypal, credit or debit card.

  • Live personalisation - Please note that we will print and manufacture only what is created by you on our website. By approving your design you are agreeing to the layout, colours and wording you have created. If you wish to amend an item in your basket, please click on the preview button to do so, your physical print may vary from the colour you see on the screen, this is due to individual screen resolutions.

Customer Reviews

based on 97 reviews
04/01/2024

Im absolutely over the moon with the 2 pillows i ordered they are soft full and just perfect fast delivery also in the Christmas period

Made 2 little girls VERY happy being able to give there Nanny and Great Nanny Hugs again after a hard year for them very very special!!

23/12/2023

Better than I could have imagined.

Perfect

Highly recommend

23/12/2023

Beautifully done. Will definitely order again from here. Thankyou

18/12/2023

Cushions are lovely, fast delivery. I will be ordering again u would highly recommend

11/12/2023

Excellent quality, good service, delivered within a reasonable time, looks amazing

07/12/2023

Absolutely beautiful, better than I was expecting. The cushion is so soft

20/11/2023

Absolutely gorgeous, and soooo soft. It's for my daughters Christmas, as this is the first Christmas without her little brother, and I just know she is going to love it

27/10/2023

I had this cushion made for my friend who’s husband passed away, when it arrived I was blown away with the quality of it and the standard of work I would recommend writefromtheheart to anyone absolutely amazing.Thank you 10/10

17/10/2023

An absolutely amazing product which made my dad's birthday , a lot of tears but happy ones.
Thank you so much

17/10/2023

Great cushion. Lovely quality

16/10/2023

It was perfect, looked better than i thought it would and the person i gave it too was so happy with it :)

29/09/2023

Purchased for my young son after the unexpected death of my partner, he absolutely adores it and it helps him sleep at night with the comfort that his still with him.

28/09/2023

Great service and a lovely finish well worth the money definitely recommended

22/09/2023

Really pleased with this product and so was my nephew as I bought it for him for his birthday as he's not long lost his mum (my sister).
I will be purchasing another one in a couple of weeks for my niece.
The quality is amazing ,thankyou would highly recommend

21/09/2023

Excellent quality very happy with item

15/09/2023

Thank you so much! the cushions were absolutely beautiful. Excelleny Quality & The service received from placing to receiving my order was outstanding. Kept upto date throughout and delivered within less than a week. Highly recommended.

13/09/2023

What can I say, speechless absolutely beautiful. Great deliver and service highly recommended

29/08/2023

Really beautifuly done paid for next day delivery and it came on time very happy with product and service

24/08/2023

Cushions are beautiful..the gift bag not so beautiful,they’re black and the cushions don’t fit in them.

24/08/2023

Simple to order and extremely prompt delivery. Very impressed with the cushion, I couldn’t fault the quality of the photo or the material. Very soft to cuddle and it gave great comfort at a time of deep sorrow. Highly recommended.

17/08/2023

Delivery & updates were brilliant, I Absolutely love my cushion it’s soft & snuggle just want I needed in my time of sadness , very well made & my key ring I highly recommend Thank you x

15/08/2023

5*

15/08/2023

Such a beautiful gift. Amazing quality.. fantastic delivery! Really made my friend cry xxx

14/08/2023

After losing the dog I come across this site and put my order in then within a few days the order was ready and dispatched, I was very impressed with how quick these was made and delivered, my both kids love them, such a perfect comfort after losing our pet thanks.

26/07/2023

Beautiful. Order was easy to complete and came very quickly. Made me cry...again. Needless to say that I'm always hugging it. Miss him so very much.

25/07/2023

Lovely pillow!
Delivery was on time

21/07/2023

Love my cushion, I can cuddle it and think of my beautiful girl I lost 4 weeks ago 😭💔

15/07/2023

My granddaughter wanted something to hug and a reminder of her grandad who passed away last year.
I searched numerous companies and came across this one. So glad I did. My Granddaughter absolutely loved it. 😊
Arrived just in time for her birthday.
Would highly recommend and would definitely purchase again from this company again.
Thank you!

14/07/2023

Beautiful item, very quick delivery thank you.

06/07/2023

Excellent service i have used this company several times and the products are great would highly recommend

04/07/2023

Beautiful cushion bought for my good friend who's just lost her Husband and our dear friend ❤️. She was so pleased with it and it meant alot to her . Such a lovely design and idea and very meaningful so thank you so much 😊 I am really pleased with it and so was she. 5 * excellent product and quality with quick delivery.

23/06/2023

Beautiful cushion with fast delivery

16/06/2023

Just lost our little man, our Arnie dog💔absolutely broken💔wonderful keepsake with beautiful picture and cherished words❤️will treasure it forever💙

29/05/2023

Was really pleased with the outcome. Hopefully my friend will love it too, it is in memory of her late husband.

23/05/2023

I ordered this cushion for my 7 year old Nephew who was missing his cat. He goes to sleep cuddling his cushion.
I would highly recommend this product

11/05/2023

What can I say write from the heart ❤ are absolutely amazing, Fantastic delivery amazing products we have always ordered different things of this company and not had any problems with any of it
Thank you so much for all your amazing work x

04/05/2023

This personalised hug cushion was absolutely beautiful and well received. The quality was better than I expected, it was an amazing gift for a very special friend at a difficult time.

20/04/2023

Ordered 6 cushions in total absolutely love them, my children have slept with there’s every night, so comforting for them all thank you so much

19/04/2023

This was a gift for my partner and it wad an amazing suprise for him he couldnt beleive the quality and how soft it is thank u soo much

10/04/2023

Lovely cushion. Brought for me and daughters after losing our lovely dog after 14 years

06/04/2023

What a beautiful cushion to hold. We recently lost our much loved Darcy and we wanted her to be around us. The cushion is perfect. The quality is exceptional, the hug factor is perfect, such a lovely fabric to touch. The quality of the photograph is excellent. If you are looking for a cushion to hold to remember a loved one this is perfect. Amazing service

31/03/2023

What a beautiful cushion to hold. We recently lost our beloved dog Finlay and we wanted him to be around us. The cushion is perfect. The quality is exceptional, the hug factor is perfect, such a lovely fabric to touch. The quality of the photograph is excellent. If you are looking for a cushion to hold to remember a loved one this is perfect. Thankyou.

28/03/2023

Very nice product, prompt delivery and reasonable price.
Very pleased with my lovely cushion

24/03/2023

Bought this for my special friend who recently lost her beloved husband hope it gives her some comfort

23/03/2023

The cushions are absolutely lovely thank you.

21/03/2023

Just like to say that how amazing this is my wife loved it . I would highly recommend this product thank you 😊

10/03/2023

I absolutely loved this. My grandma had only recently passed and I can’t put it into words how much this pillow meant to me. It has helped me grieve so much. I can’t put into words how good of quality it came. The picture was amazing quality and the pillow itself was so soft.

10/03/2023

Absolutely loved my cushion, beautifully crafted, beautifully soft and beautifully “huggable “ Exceeded my expectations, thank you

06/03/2023

Very pleased from start to finish with the service and communication and definitely the product. Put a smile and ahhhh on 2 family members faces. Thankbyou

01/03/2023

Absolutely first class

Delivery times

FREE DELIVERY when you spend over £40

  • We offer a FREE delivery service when you spend over £40
  • We will aim to dispatch orders within 10 working days, they will be sent using Royal mail 2nd class who aim to deliver within 3 working days.
  • Please allow 14 working days for your order to arrive. 

2nd Class delivery,

  • £4.50 for the first item and £1 for every additional item
  • We will aim to dispatch orders within 10 working days, they will be sent to you using 2nd class Royal mail who aim to deliver within 3 working days.
  • Please allow around 10-14 working days in total for delivery.

1st Class delivery

  •  £6.50 for the 1st item and £1 for every additional item
  • We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working days.
  • Please allow around 3-6 working days in total for delivery

Next day delivery

  • £12 for the first item and £1 for every additional item
  • Order before 3PM for next day delivery
  • Next day delivery items will be sent using royal mail next day special delivery. (Although Royal mail cannot guarantee next day delivery on all occasions) 
  • All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day
  • PLEASE BE ADVISED NOT ALL OUR PRODUCTS ARE AVAILABLE ON OUR NEXT DAY DELIVERY SERVICE - SEE PRODUCT INFORMATION FOR FURTHER DETAILS.

 

 

 

 

Returns

Returns and refunds

 

Delivery

At Write From The Heart, we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary.

You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work.

Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period.

Returns and exchange

If you are not completely satisfied with your non-personalised goods, simply return them to us at any time within 14 working days of receipt. The costs of returning goods to us shall be borne by you. Unfortunately we are unable to refund postage costs on unwanted non-personalised items.

 

Your rights to return the goods to us will not apply in the following circumstances:

-Any products that we have made, personalised or customised specifically for you

Write From The Heart do not offer refunds for personalised goods custom made for you. Most products on the website are personalised goods; this includes any products which include your own photo or any text changes. Only replacements will be sent for any faulty, damaged goods or goods which have not arrived.

With any faulty or damaged goods, we ask you to return the product to us within 7 days. Once the product has been returned, we will then issue a refund (THIS DOES NOT APPLY ON PERSONALISED GOODS) or send a replacement. Please note that postage will be refunded in full for any items returned which are faulty or damaged.

Replacements will be sent within 7 working days.

Your rights to return the goods to us will not apply in the following circumstances:

  • Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.
  • If you have made a spelling mistake on your order and it has been sent for production.
  • You have disposed of the item you have an issue with.

We regret that postage and packing costs for unwanted items cannot be refunded after 7 working days from when the order was delivered.

This returns policy does not affect your statutory rights.

The address for returns is:
Write From The Heart Ltd
The Berkerley Centre
Station Road
Chepstow
Monmouthshire
NP16 5PB

How to personalise your item

Please read before designing your product

Please upload original high resolution photos please don’t use screen shots.
Your photos ideally need to be at least 2000x2000pxls or higher than 1mb for optimal print quality,
It's important to remember that we cannot print to a higher standard than the photo you provide,
therefore please ensure that you are happy with the quality of your photo on your device first.

Use the personalise me button to see what can be personalised on this product

From left to right on the toolbar:

1. Camera - Allows you to choose a photo from your device to upload. Once chosen, it will upload automatically. Photos must be jpg/jpeg format.
2. Zoom (out) - Zoom your photo out
3. Zoom (in) - Zoom your photo in
4. Rotate (clockwise) - Rotate your photo clockwise
5. Rotate (anticlockwise) - Rotate your photo anticlockwise
6. Colour - Flick between a colour and greyscale version of your photo


To change the photo once uploaded simply click on the photo you'd like to change on the toolbar at the bottom of the screen and select a new photo from your device it will then replace the original photo


To reposition your photo, click and drag or use your finger if using a touchscreen. You may need to zoom in/out as well to get the best placement.

Toolbar icons may appear greyed out at first. They will be activated once a photo has uploaded.

  • We print the exact copy of your design directly from the website
  • The text you add in the text boxes will appear live on the design
  • Please check all spelling, capital letters on names
  • And that the text is correct and in the right position
  • Please remove any text you don't require in the text boxes
  • Add the same or similar amount of text as on the sample for best results
  • The more text you add the smaller it will appear
  • Please check the photos are in the right position and heads not cut out or black edges showing. We don't recommend using screen shots.
  • By checking out you are agreeing that you are happy with your design so please check it carefully
  • Your preview is available in your basket please also check it there, you will also have a preview of your product on your confirmation email and in your account on our website