Personalised cushion cover - When you miss me Pet

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Personalised cushion cover - When you miss me Pet

  • Personalised cushion cover - When you miss me Pet

39 reviews

RRP: £15.00 Sale From: £12.00

Personalise me!

  • In stock
  • Fast delivery available
  • FREE delivery over £40

Product Description

When you miss me have no fear, just hug this cushion and know I'm here.

Cover only £15.00

Cover and inner £24.99

Dog memorial cushion

 

Product Information

This design is printed onto a 40x40cm ,white polyester cushion cover, inner included and covers come complete with a zip at the bottom making them removable, our covers can be washed, but we would recommend hand wash only. PLEASE NOTE THAT DUE TO HIGH DEMAND ON OUR CUSHIONS, WE MAY CHANGE SUPPLIERS FROM TIME TO TIME WHICH CAN MEAN THAT OUR MATERIALS CAN VARY IN TEXTURE/COLOUR.

 

Additional information

  • Payment - Secure payment gateways available, Payment is accepted by paypal, credit or debit card.

  • Live personalisation - Please note that we will print and manufacture only what is created by you on our website. By approving your design you are agreeing to the layout, colours and wording you have created. If you wish to amend an item in your basket, please click on the preview button to do so, your physical print may vary from the colour you see on the screen, this is due to individual screen resolutions.

Customer Reviews

based on 39 reviews
04/11/2024

For a very special friend ,Lovely and very quick delivery , she was so pleased with her keepsake would highly recommend

20/09/2024

Quality product and photo looked amazing on the cushion. Well received by recipient. Fast delivery and in nice gift bag. Thanks.

18/09/2024

Really impressed with the communication between company and myself. Very efficient and helpful.
The cushion is gorgeous far exceeding my expectations. Will definately order again.

12/09/2024

Absolutely beautiful thanks so very much

30/08/2024

great quality, came on time love to hug this cushion, and we miss our Bell so much

23/08/2024

A dear friend of mine list her dear old lab a couple of weeks ago had the cushion done for her although very sad she absolutely loved the cushions I would recommend from the heart and very easy to download and order many thanks suzie law

26/07/2024

Very happy with this cushion

01/07/2024

Fabulous once again 2nd time ive used write from the heart ,easy to use and understand the web site no hidden charges and for the people that recieved the gifts of cushion covers they loved them

01/07/2024

Very well made loved It great quality

28/05/2024

My friends up north had lost their African grey parrot who was about 30 years old. She died in their arms. They were devastated. I got a photo of her and looked online and found Write from the heart. Their messages for pets were very helpful and I found the perfect one which I then put onto a cushion. When my friends received it they said it was truly a heartfelt gesture which meant a great deal in their grief.

22/05/2024

Absolutely lovely cushion cover.
Good quality. Great customer service,prompt and reliable.
Thankyou for our gift
To treasure.

07/05/2024

Received my cushion cover in memory of our beloved pet Charlie. It arrived very quickly and I was very pleased with the item. The quality is excellent and I have my cushion in the car so Charlie is with me when I go out as he loved the car. Thank you

30/04/2024

Completely efficient order process and delivery of an excellent product which will evoke such an emotional memory.

28/04/2024

Lovely quality and quick delivery. Actually better than I was expecting. Thank you.

26/04/2024

An exceptional service and purchase. Cushion is beautiful and quality excellent with image even better than photo!. placing order made so easy and delivery on time. Cannot recommend this company highly enough. The most beautiful pet memory I could ask for, Thank you very much for giving me this, I really will treasure it. Anyone who has sadly lost a beloved pet, please purchase this cushion, it will give you such a lovely memory and you can draw comfort from it

24/04/2024

This is an amazing cushion, it bought tears to our eyes. Great quality and well worth paying extra for the slcushion in side. Thank you.

23/04/2024

My friend was over moon with this pillow excellent quality will definitely buy again.

18/04/2024

I was surprised how quick my order came as it stated 7-10 days delivery so was very impressed. Loved the quality of the cushion cover and the insert was great too, my Coundon absolutely loved it and will cherish it forever. Thank you

17/04/2024

It's fantastic picture is clear and just as I requested.
My Grandson loves it. ❤️

16/04/2024

Lovely product, very happy

03/04/2024

Beautiful memory cushion to remember my gorgeous cat who recently passed. My children love to cuddle it when they are missing him. It’s a good size and very soft. The print and font are clear. Fully recommend.

02/04/2024

Absolutely overwhelmed with how these cushion covers turned out. We only lost our beloved dog 4 weeks ago and it's still hurting us all so much, but these are perfect for the kids to cuddle into when they feeling sad. Thank you. I would definitely purchase from you again. X

30/03/2024

Bought this for my daughter who had recently lost one of her 2 14yr old Jack Russells. She is absolutely delighted with it. Good size of cushion.
Thank you

27/03/2024

Absolutely perfect.
Just the keepsake we needed.

12/03/2024

Absolutely fantastic quality. The cushion is firmer then I expected this was a great mothers day gift 1000% recommended

08/03/2024

My friends absolutely love this as they’ve just lost their companion there were a few tears to
It’s a beautiful very soft feel cover and exactly as I expected would highly recommend

06/03/2024

Beautiful cushion covers. Thankyou so much now my girls are with me again

06/03/2024

Excellent service and quality products

29/02/2024

I bought this gift for a friend who had looked after a disabled dog who, despite his disability had the best life. She gave up her life to make sure this fur baby had his best later years. The merchandise was excellent, the service great.

19/02/2024

Excellent service the cushion was exactly what we wanted would recommend to family and friends will buy again

13/02/2024

Excellent service from start to finish. Quality and feel.is super. A gift for a child. Much appreciated and will be hugged for sure.

19/01/2024

Good cushion cover but a bit small.

17/01/2024

Yes been received Thankyou so much i finaly got it to my friend today ...its beautiful will definitely order from yous again well worth it and beautifully made .

17/01/2024

Absolutely loved the cushion cover.
I will be ordering another when I get a photo of a different dog.
I hope my daughter loves it as much as I do even with the sad memory.

17/01/2024

I brought this for my friend who recently lost her dog… she absolutely loved it x

30/12/2023

This was a christmas present for my mum cause she lost him just before christmas and she loved it when opened it made her cry and she takes it everywhere with her also his sister who she still has gos up to it and gives it a little kiss when sot with mum. Will defo be ordering 3 more 1 for myself of the cat I lost.

30/12/2023

Loved the cushion which I bought the morning after our darling cat passed to give my very grieving daughter something tangible to hug ❤️ excellent arrive, arrived very quickly.

29/12/2023

Product was lovely. Was given as a Christmas present and such lovely quality and the receipient was over cone with emotion. Good quality product, would buy from them again but next day delivery was expensive so wouldn't wish to pay that again but ok as a one of

28/11/2023

A brilliant company to deal with very professional and very good service and a brilliant product definitely use them again thanks for a first class service

Delivery times

FREE DELIVERY when you spend over £40

  • We offer a FREE delivery service when you spend over £40
  • We will aim to dispatch orders within 10 working days, they will be sent using Royal mail 2nd class who aim to deliver within 3 working days.
  • Please allow 14 working days for your order to arrive. 

2nd Class delivery,

  • £4.50 for the first item and £1 for every additional item
  • We will aim to dispatch orders within 10 working days, they will be sent to you using 2nd class Royal mail who aim to deliver within 3 working days.
  • Please allow around 10-14 working days in total for delivery.

1st Class delivery

  •  £6.50 for the 1st item and £1 for every additional item
  • We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working days.
  • Please allow around 3-6 working days in total for delivery

Next day delivery

  • £12 for the first item and £1 for every additional item
  • Order before 3PM for next day delivery
  • Next day delivery items will be sent using royal mail next day special delivery. (Although Royal mail cannot guarantee next day delivery on all occasions) 
  • All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day
  • PLEASE BE ADVISED NOT ALL OUR PRODUCTS ARE AVAILABLE ON OUR NEXT DAY DELIVERY SERVICE - SEE PRODUCT INFORMATION FOR FURTHER DETAILS.

 

 

 

 

Returns

Returns and refunds

 

Delivery

At Write From The Heart, we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary.

You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work.

Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period.

Returns and exchange

If you are not completely satisfied with your non-personalised goods, simply return them to us at any time within 14 working days of receipt. The costs of returning goods to us shall be borne by you. Unfortunately we are unable to refund postage costs on unwanted non-personalised items.

 

Your rights to return the goods to us will not apply in the following circumstances:

-Any products that we have made, personalised or customised specifically for you

Write From The Heart do not offer refunds for personalised goods custom made for you. Most products on the website are personalised goods; this includes any products which include your own photo or any text changes. Only replacements will be sent for any faulty, damaged goods or goods which have not arrived.

With any faulty or damaged goods, we ask you to return the product to us within 7 days. Once the product has been returned, we will then issue a refund (THIS DOES NOT APPLY ON PERSONALISED GOODS) or send a replacement. Please note that postage will be refunded in full for any items returned which are faulty or damaged.

Replacements will be sent within 7 working days.

Your rights to return the goods to us will not apply in the following circumstances:

  • Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.
  • If you have made a spelling mistake on your order and it has been sent for production.
  • You have disposed of the item you have an issue with.

We regret that postage and packing costs for unwanted items cannot be refunded after 7 working days from when the order was delivered.

This returns policy does not affect your statutory rights.

The address for returns is:
Write From The Heart Ltd
The Berkerley Centre
Station Road
Chepstow
Monmouthshire
NP16 5PB

How to personalise your item

Please read before designing your product

Please upload original high resolution photos please don’t use screen shots.
Your photos ideally need to be at least 2000x2000pxls or higher than 1mb for optimal print quality,
It's important to remember that we cannot print to a higher standard than the photo you provide,
therefore please ensure that you are happy with the quality of your photo on your device first.

Use the personalise me button to see what can be personalised on this product

From left to right on the toolbar:

1. Camera - Allows you to choose a photo from your device to upload. Once chosen, it will upload automatically. Photos must be jpg/jpeg format.
2. Zoom (out) - Zoom your photo out
3. Zoom (in) - Zoom your photo in
4. Rotate (clockwise) - Rotate your photo clockwise
5. Rotate (anticlockwise) - Rotate your photo anticlockwise
6. Colour - Flick between a colour and greyscale version of your photo


To change the photo once uploaded simply click on the photo you'd like to change on the toolbar at the bottom of the screen and select a new photo from your device it will then replace the original photo


To reposition your photo, click and drag or use your finger if using a touchscreen. You may need to zoom in/out as well to get the best placement.

Toolbar icons may appear greyed out at first. They will be activated once a photo has uploaded.

  • We print the exact copy of your design directly from the website
  • The text you add in the text boxes will appear live on the design
  • Please check all spelling, capital letters on names
  • And that the text is correct and in the right position
  • Please remove any text you don't require in the text boxes
  • Add the same or similar amount of text as on the sample for best results
  • The more text you add the smaller it will appear
  • Please check the photos are in the right position and heads not cut out or black edges showing. We don't recommend using screen shots.
  • By checking out you are agreeing that you are happy with your design so please check it carefully
  • Your preview is available in your basket please also check it there, you will also have a preview of your product on your confirmation email and in your account on our website