Personalised photo cushion

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Klarna Available

Cushion - I HUGGED

23 reviews


Personalise me!

  • In stock
  • Fast delivery available
  • FREE delivery over £40

Product Description




Add a photo and family member title to create a beautiful gift

Product Information

This design is printed onto a 40x40cm ,white polyester cushion cover, inner included and covers come complete with a zip at the bottom making them removable, our covers can be washed, but we would recommend hand wash only. PLEASE NOTE THAT DUE TO HIGH DEMAND ON OUR CUSHIONS, WE MAY CHANGE SUPPLIERS FROM TIME TO TIME WHICH CAN MEAN THAT OUR MATERIALS CAN VARY IN TEXTURE/COLOUR.


Additional information

  • Payment - Secure payment gateways available, Payment is accepted by paypal, credit or debit card.

  • Live personalisation - Please note that we will print and manufacture only what is created by you on our website. By approving your design you are agreeing to the layout, colours and wording you have created. If you wish to amend an item in your basket, please click on the preview button to do so, your physical print may vary from the colour you see on the screen, this is due to individual screen resolutions.

Customer Reviews

based on 23 reviews

I made a mistake on the cushion and emailed the company and they sorted it for me ♥️


So beautiful! A really thoughtful gift this Christmas as families are separated this year. I love it! I was a little nervous about the quality as you can never tell ordering online and as I was ordering last minute but it really is beautiful and a lovely soft fabric. I will be ordering again and would recommend this gift cushion.


Ordered two cushions and they were really easy to design and arrived very quickly. Much better quality than expected!


A gift for my baby girls nannies. One who lost grandad this year (there were tears) and one is for Christmas.

Very happy with them!


Absolutely love this cushion. Cant wait for my Mum to see it. I'm sure it's going to make her cry. Would definitely buy another one, as they are so lovely and the they are at a great price to.


Absolutely thrilled. with this I brought this as a gift for my sister in memory of her little boy I know she will cherish this forever x I cannot thank you enough for making such a lovely item


Ordered a cushion for my great uncle, everyone loves it but most importantly it brought a much needed smile to his face! Great quality, and fantastic customer service. Went above and beyond when I asked if a note could be included in the parcle which they did, but went as far as put it in a card. Couldn't be happier with it, thank you. Highly recommended.


Absolutely lovely items had a very small problem but they have been lovely and sorted it for me I definitely will buy from them again very quick delivery everything perfect sure my Grandaughters will love them.
Thank you x


Cusion itself is really good quality, lovely and soft feels like velvet, the writing and photo are both very clear.
Bought this for my daughter and she absolutely loves it.
Very good value and I will certainly purchase other merchandise from this company.


Absolutely perfect. I bought this for my mother who lives in a residential home which means I am not able to have direct contact with her due COVID-19. This at least gives her something to hold and hug when we can’t be together. Super fast delivery after ordering. Would definitely recommend.


I would definitely recommend this product. Beautifully soft material and fantastic quality photo and printing. The website was really easy to use when ordering and it arrived within a few days. So pleased, it was the perfect lockdown gift for Nanny. Highly recommended!


Over the moon with this purchase! Quick delivery, very reasonably priced! And amazing quality ! My nana was feeling abit down during lockdown and with her birthday coming up she was devastated she couldnt get a birthday hug ! When she saw this she hugged it so tight and has never stopped since! Would highly recommend!


Lovely cushion! Great quality, nice and soft material.. dispatched the following day and arrived within the week.
Would order again.


Beautiful Cushions, I bought 3 for my Granddaughters and they Love them.


My mum absolutely loved this. Would definitely recommend ☺️


Stunning! Did not have to wait long for delivery either


beautiful cushion ordered it for my Cousin who i cant see at the moment


Gorgeously soft cushion, unexpectedly softer than I thought it was going to be! (has a suede kind of texture) The personalised photo of my daughter on the front is nice and clear and the butterflies are really vibrant in colour. Can’t wait to give this to my daughters Grandmother as we have missed her during this difficult lockdown period. thank you Write from the heart keepsakes.


Mother Inlaw loved this. Arrived quickly 😁 Would recommend!


The cushion I ordered was perfect, really good quality and my mom absolutely loved it. Would definitely recommend this company and their service.


Absolutely beautiful and my Granddaughter quite literally carries it everywhere. More than i would usually pay, but cannot fault the quality or speed of delivery. Really lovely gift during this awful pandemic.


Ordered two different cushions from here, thought they were abit on the expensive side but once they arrived I can 100% say they are well worth the money, absolutely beautiful fabric and the quality is great. My mum and my grandma love there’s! Thankyou so much would recommend to everyone and definitely buy again!!


BeAutiful and lovely quality, my mum loved her cushion and cried with joy! Thank you xx

Delivery times

FREE DELIVERY when you spend over £40

  • We offer a FREE delivery service when you spend over £40
  • We will aim to dispatch orders within 10 working days, they will be sent using Royal mail 2nd class who aim to deliver within 3 working days.
  • Please allow 14 working days for your order to arrive. 

2nd Class delivery,

  • £4.50 for the first item and £1 for every additional item
  • We will aim to dispatch orders within 10 working days, they will be sent to you using 2nd class Royal mail who aim to deliver within 3 working days.
  • Please allow around 10-14 working days in total for delivery.

1st Class delivery

  •  £6.50 for the 1st item and £1 for every additional item
  • We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working days.
  • Please allow around 3-6 working days in total for delivery

Next day delivery

  • £12 for the first item and £1 for every additional item
  • Order before 3PM for next day delivery
  • Next day delivery items will be sent using royal mail next day special delivery. (Although Royal mail cannot guarantee next day delivery on all occasions) 
  • All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day






Returns and refunds



At Write From The Heart, we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary.

You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work.

Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period.

Returns and exchange

If you are not completely satisfied with your non-personalised goods, simply return them to us at any time within 14 working days of receipt. The costs of returning goods to us shall be borne by you. Unfortunately we are unable to refund postage costs on unwanted non-personalised items.


Your rights to return the goods to us will not apply in the following circumstances:

-Any products that we have made, personalised or customised specifically for you

Write From The Heart do not offer refunds for personalised goods custom made for you. Most products on the website are personalised goods; this includes any products which include your own photo or any text changes. Only replacements will be sent for any faulty, damaged goods or goods which have not arrived.

With any faulty or damaged goods, we ask you to return the product to us within 7 days. Once the product has been returned, we will then issue a refund (THIS DOES NOT APPLY ON PERSONALISED GOODS) or send a replacement. Please note that postage will be refunded in full for any items returned which are faulty or damaged.

Replacements will be sent within 7 working days.

Your rights to return the goods to us will not apply in the following circumstances:

  • Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.
  • If you have made a spelling mistake on your order and it has been sent for production.
  • You have disposed of the item you have an issue with.

We regret that postage and packing costs for unwanted items cannot be refunded after 7 working days from when the order was delivered.

This returns policy does not affect your statutory rights.

The address for returns is:
Write From The Heart Ltd
The Berkerley Centre
Station Road
NP16 5PB

How to personalise your item

Please read before designing your product

Please upload original high resolution photos please don’t use screen shots.
Your photos ideally need to be at least 2000x2000pxls or higher than 1mb for optimal print quality,
It's important to remember that we cannot print to a higher standard than the photo you provide,
therefore please ensure that you are happy with the quality of your photo on your device first.

Use the personalise me button to see what can be personalised on this product

From left to right on the toolbar:

1. Camera - Allows you to choose a photo from your device to upload. Once chosen, it will upload automatically. Photos must be jpg/jpeg format.
2. Zoom (out) - Zoom your photo out
3. Zoom (in) - Zoom your photo in
4. Rotate (clockwise) - Rotate your photo clockwise
5. Rotate (anticlockwise) - Rotate your photo anticlockwise
6. Colour - Flick between a colour and greyscale version of your photo

To change the photo once uploaded simply click on the photo you'd like to change on the toolbar at the bottom of the screen and select a new photo from your device it will then replace the original photo

To reposition your photo, click and drag or use your finger if using a touchscreen. You may need to zoom in/out as well to get the best placement.

Toolbar icons may appear greyed out at first. They will be activated once a photo has uploaded.

  • We print the exact copy of your design directly from the website
  • The text you add in the text boxes will appear live on the design
  • Please check all spelling, capital letters on names
  • And that the text is correct and in the right position
  • Please remove any text you don't require in the text boxes
  • Add the same or similar amount of text as on the sample for best results
  • The more text you add the smaller it will appear
  • Please check the photos are in the right position and heads not cut out or black edges showing. We don't recommend using screen shots.
  • By checking out you are agreeing that you are happy with your design so please check it carefully
  • Your preview is available in your basket please also check it there, you will also have a preview of your product on your confirmation email and in your account on our website