Because someone we love is in heaven

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Klarna Available

Remembrance Keepsake Box

17 reviews

£20.99

Personalise me!

  • In stock
  • Fast delivery available
  • FREE delivery over £40

Product Description

Because someone we love is in heaven

Customise a remembrance keepsake box by adding a favourite photograph of your loved one, their name and the text colour of your choice. These keepsake boxes make a perfect gift for anyone missing a loved one as well as a lovely idea for yourself. Fill with precious items such as photographs, sentimental objects, cards, letters, jewellery, clothing and more. Secured with excellent quality white ribbon.

 


SIZES AND PRICES


30 x 30 x 9 cm 
Folding rigid board that assembles instantly to a luxury quality gift box
Concealed magnetic snap shut front flap closure.
Supplied complete with a length of 80cm x 2.5cm width matching grosgrain ribbon.



LIVE PERSONALISATION - Please note that we will print and manufacture only what is created by you on our website. By approving your design you are agreeing to the layout, colours and wording you have created. If you wish to amend an item in your basket, please click on the preview button to do so, your physical print may vary from the colour you see on the screen, this is due to individual screen resolutions.

Customer Reviews

based on 17 reviews
08/08/2023

Amazing thanks you

10/08/2022

Beautiful box it was just what I was looking for to put lovley memories of my dad who we sadly lost in June thank you so much

19/07/2022

Love my memory box
Excellent and professional service
I would highly recommend

24/02/2022

Exactly as described/appears on the photos. I couldn't be happier with it & definitely recommend. Delivery was fast too.

20/12/2021

I bought this for 2 little girls to keep memories of there granny
It is beautiful and was admired by others

18/12/2021

Amazing, the quality of the boxes and the printing is out of this world
I will definitely be buying more from yourselves

19/08/2021

Beautifully designed, absolutely perfect

05/06/2021

This is the third keepsake box I’ve ordered from you guys and yet again you didn’t disappoint. My mum and my auntie have both received theirs and they cried with joy when they saw them. Absolutely amazing quality and I’m just about to place an order for a fourth keepsake box for my uncle. Thank you so much you’ve made a grieving family have a little bit of heaven in their home.

08/05/2021

Amazing product and excellent service from start to finish, would highly recommend

20/02/2021

Really pleased with these beautiful boxes. Really high quality and a good size to put gifts in.

28/01/2021

Love this

18/01/2021

Wonderful memory box. To be able to put a photo of my beloved husband on the front makes it more special and will mean a lot to my family. Many people are sending me their memories of him. It is such a comfort to know how much he meant to do many people. Thank you

13/01/2021

Excellent service. Will definitely order from here again. It was amazing so much bigger than I thought it would be. Thankyou

11/01/2021

Thank you verfast and efficient great communication

17/12/2020

Excellent service had my item within 3 days! Loved the keepsake box I received. Worth every penny! Would recommend to anyone.

08/12/2020

Can’t wait to give this to my sister for Christmas as a surprise. It came bigger then I thought which is a good thing and the quality is just amazing! So pleased with everything I bought

02/10/2020

Delighted with the quality, customer service and choice of unique items. Thank you.

Delivery times

FREE DELIVERY when you spend over £40

  • We offer a FREE delivery service when you spend over £40
  • We will aim to dispatch orders within 10 working days, they will be sent using Royal mail 2nd class who aim to deliver within 3 working days.
  • Please allow 14 working days for your order to arrive. 

2nd Class delivery,

  • £4.50 for the first item and £1 for every additional item
  • We will aim to dispatch orders within 10 working days, they will be sent to you using 2nd class Royal mail who aim to deliver within 3 working days.
  • Please allow around 10-14 working days in total for delivery.

1st Class delivery

  •  £6.50 for the 1st item and £1 for every additional item
  • We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working days.
  • Please allow around 3-6 working days in total for delivery

Next day delivery

  • £12 for the first item and £1 for every additional item
  • Order before 3PM for next day delivery
  • Next day delivery items will be sent using royal mail next day special delivery. (Although Royal mail cannot guarantee next day delivery on all occasions) 
  • All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day
  • PLEASE BE ADVISED NOT ALL OUR PRODUCTS ARE AVAILABLE ON OUR NEXT DAY DELIVERY SERVICE - SEE PRODUCT INFORMATION FOR FURTHER DETAILS.

 

 

 

 

Returns

Returns and refunds

 

Delivery

At Write From The Heart, we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary.

You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work.

Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period.

Returns and exchange

If you are not completely satisfied with your non-personalised goods, simply return them to us at any time within 14 working days of receipt. The costs of returning goods to us shall be borne by you. Unfortunately we are unable to refund postage costs on unwanted non-personalised items.

 

Your rights to return the goods to us will not apply in the following circumstances:

-Any products that we have made, personalised or customised specifically for you

Write From The Heart do not offer refunds for personalised goods custom made for you. Most products on the website are personalised goods; this includes any products which include your own photo or any text changes. Only replacements will be sent for any faulty, damaged goods or goods which have not arrived.

With any faulty or damaged goods, we ask you to return the product to us within 7 days. Once the product has been returned, we will then issue a refund (THIS DOES NOT APPLY ON PERSONALISED GOODS) or send a replacement. Please note that postage will be refunded in full for any items returned which are faulty or damaged.

Replacements will be sent within 7 working days.

Your rights to return the goods to us will not apply in the following circumstances:

  • Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.
  • If you have made a spelling mistake on your order and it has been sent for production.
  • You have disposed of the item you have an issue with.

We regret that postage and packing costs for unwanted items cannot be refunded after 7 working days from when the order was delivered.

This returns policy does not affect your statutory rights.

The address for returns is:
Write From The Heart Ltd
The Berkerley Centre
Station Road
Chepstow
Monmouthshire
NP16 5PB

How to personalise your item

Please read before designing your product

Please upload original high resolution photos please don’t use screen shots.
Your photos ideally need to be at least 2000x2000pxls or higher than 1mb for optimal print quality,
It's important to remember that we cannot print to a higher standard than the photo you provide,
therefore please ensure that you are happy with the quality of your photo on your device first.

Use the personalise me button to see what can be personalised on this product

From left to right on the toolbar:

1. Camera - Allows you to choose a photo from your device to upload. Once chosen, it will upload automatically. Photos must be jpg/jpeg format.
2. Zoom (out) - Zoom your photo out
3. Zoom (in) - Zoom your photo in
4. Rotate (clockwise) - Rotate your photo clockwise
5. Rotate (anticlockwise) - Rotate your photo anticlockwise
6. Colour - Flick between a colour and greyscale version of your photo


To change the photo once uploaded simply click on the photo you'd like to change on the toolbar at the bottom of the screen and select a new photo from your device it will then replace the original photo


To reposition your photo, click and drag or use your finger if using a touchscreen. You may need to zoom in/out as well to get the best placement.

Toolbar icons may appear greyed out at first. They will be activated once a photo has uploaded.

  • We print the exact copy of your design directly from the website
  • The text you add in the text boxes will appear live on the design
  • Please check all spelling, capital letters on names
  • And that the text is correct and in the right position
  • Please remove any text you don't require in the text boxes
  • Add the same or similar amount of text as on the sample for best results
  • The more text you add the smaller it will appear
  • Please check the photos are in the right position and heads not cut out or black edges showing. We don't recommend using screen shots.
  • By checking out you are agreeing that you are happy with your design so please check it carefully
  • Your preview is available in your basket please also check it there, you will also have a preview of your product on your confirmation email and in your account on our website