Personalised Cushion - I Love You To The Moon...

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Personalised Cushion - I Love You To The Moon...

21 reviews

£24.99

Personalise me!

  • In stock
  • Fast delivery available
  • FREE delivery over £40

Product Description

Personalise this cushion live 

Create a stunning personalised photo cushion using your favourite photos, a perfect gift for Birthdays, Christmas, Anniversaries, Mother's day, Valentine's etc or just to show you care.

 PRODUCT PERSONALISATION- 2 PHOTO UPLOAD

ALL TEXT CAN BE CHANGED LIVE,

ADD THE SAME OR A SIMILAR AMOUNT OF WORDS TO EACH LINE FOR THE BEST RESULTS

Product Information

This design is printed onto a 40x40cm ,white polyester cushion cover, inner included and covers come complete with a zip at the bottom making them removable, our covers can be washed, but we would recommend hand wash only. PLEASE NOTE THAT DUE TO HIGH DEMAND ON OUR CUSHIONS, WE MAY CHANGE SUPPLIERS FROM TIME TO TIME WHICH CAN MEAN THAT OUR MATERIALS CAN VARY IN TEXTURE/COLOUR.

 

Additional information

  • Payment - Secure payment gateways available, Payment is accepted by paypal, credit or debit card.

  • Live personalisation - Please note that we will print and manufacture only what is created by you on our website. By approving your design you are agreeing to the layout, colours and wording you have created. If you wish to amend an item in your basket, please click on the preview button to do so, your physical print may vary from the colour you see on the screen, this is due to individual screen resolutions.

Customer Reviews

based on 21 reviews
19/01/2023

Ordered one for my sister Christmas and she absolutely loved it and such great quality. Arrived on time even though there was postal strikes,great service aswell.

06/06/2021

As always absolutely fantastic 💯 would recommend.

15/04/2021

Lovely as always

20/03/2021

Beautiful cushion really lovely quality, I got it for my daughters first Mothers day and she loved it.
The picture quality is great and the service was excellent, I paid for next day delivery and it arrived the next morning.
Very happy and would buy from them again.

08/02/2021

The Pillow is Fantastic the quality is amazing I know my boyfriend will love it. Thank you so much

12/01/2021

Extremely impressed with the quality very very happy lady

28/12/2020

Perfect little keep sake. Very well presented. Fast delivery. Couldnt recommend enough!!

28/12/2020

thank you for the lovely pillow come on time was very please excellent would recommend the site to anyone that’s going to make an order 👍

03/12/2020

Great quality

03/12/2020

Absolutely love the cushion and so will the grandparents. I cant stop ordering from 'write from the heart' one of the best company's ive ordered personalised items from. Thank you and be making another purchase very soon x

01/12/2020

I’m in love 😍 can’t thank yous enough , fast delivery and stuff is amazing can’t wait to give my mums this for Xmas

23/11/2020

Great quality, fast delivery and my mum absolutely loved it. Thank you

20/11/2020

So pleased with my pillows, brilliant quality. Bought as a gift for Christmas for the grandparents and can’t wait for them to open them! Thankyou x

19/11/2020

Lovely, amazing quality. Can’t wait for my mum to get this for Christmas, she’s going to love it xxx

02/11/2020

Absolutely over the moon with my order well packaged and good quality, I ordered 4 cushions and a picture frame and i’m well pleased with the finished products better then I expected thank you so much I will be ordering again in the future

28/10/2020

I really love this

16/07/2020

I absolutely loved my purchase, quick delivery and amazing gifts. 100% recommend!! X

16/06/2020

Excellent quality and amazing service. Have had pillows, clocks and photos framed in the past from this company and have never been disappointed. Would always use them and always recommend them. Outstanding xx

22/05/2020

Absolutely delighted with my personalised cushion. The quality of the photo print is superb and the cushion is super soft. I bought it as a gift and my dad is delighted with it. Would highly recommend .

19/05/2020

Beautiful cushion made for my 80 year old gran during the lockdown quick delivery too thanks x

13/05/2020

Great service.
Very good quality products
Would definitely recommend

Delivery times

FREE DELIVERY when you spend over £40

  • We offer a FREE delivery service when you spend over £40
  • We will aim to dispatch orders within 10 working days, they will be sent using Royal mail 2nd class who aim to deliver within 3 working days.
  • Please allow 14 working days for your order to arrive. 

2nd Class delivery,

  • £4.50 for the first item and £1 for every additional item
  • We will aim to dispatch orders within 10 working days, they will be sent to you using 2nd class Royal mail who aim to deliver within 3 working days.
  • Please allow around 10-14 working days in total for delivery.

1st Class delivery

  •  £6.50 for the 1st item and £1 for every additional item
  • We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working days.
  • Please allow around 3-6 working days in total for delivery

Next day delivery

  • £12 for the first item and £1 for every additional item
  • Order before 3PM for next day delivery
  • Next day delivery items will be sent using royal mail next day special delivery. (Although Royal mail cannot guarantee next day delivery on all occasions) 
  • All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day
  • PLEASE BE ADVISED NOT ALL OUR PRODUCTS ARE AVAILABLE ON OUR NEXT DAY DELIVERY SERVICE - SEE PRODUCT INFORMATION FOR FURTHER DETAILS.

 

 

 

 

Returns

Returns and refunds

 

Delivery

At Write From The Heart, we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary.

You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work.

Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period.

Returns and exchange

If you are not completely satisfied with your non-personalised goods, simply return them to us at any time within 14 working days of receipt. The costs of returning goods to us shall be borne by you. Unfortunately we are unable to refund postage costs on unwanted non-personalised items.

 

Your rights to return the goods to us will not apply in the following circumstances:

-Any products that we have made, personalised or customised specifically for you

Write From The Heart do not offer refunds for personalised goods custom made for you. Most products on the website are personalised goods; this includes any products which include your own photo or any text changes. Only replacements will be sent for any faulty, damaged goods or goods which have not arrived.

With any faulty or damaged goods, we ask you to return the product to us within 7 days. Once the product has been returned, we will then issue a refund (THIS DOES NOT APPLY ON PERSONALISED GOODS) or send a replacement. Please note that postage will be refunded in full for any items returned which are faulty or damaged.

Replacements will be sent within 7 working days.

Your rights to return the goods to us will not apply in the following circumstances:

  • Where, in our opinion, you have not taken reasonable care of goods whilst in your possession and have not been returned with the original packaging.
  • If you have made a spelling mistake on your order and it has been sent for production.
  • You have disposed of the item you have an issue with.

We regret that postage and packing costs for unwanted items cannot be refunded after 7 working days from when the order was delivered.

This returns policy does not affect your statutory rights.

The address for returns is:
Write From The Heart Ltd
The Berkerley Centre
Station Road
Chepstow
Monmouthshire
NP16 5PB

How to personalise your item

Please read before designing your product

Please upload original high resolution photos please don’t use screen shots.
Your photos ideally need to be at least 2000x2000pxls or higher than 1mb for optimal print quality,
It's important to remember that we cannot print to a higher standard than the photo you provide,
therefore please ensure that you are happy with the quality of your photo on your device first.

Use the personalise me button to see what can be personalised on this product

From left to right on the toolbar:

1. Camera - Allows you to choose a photo from your device to upload. Once chosen, it will upload automatically. Photos must be jpg/jpeg format.
2. Zoom (out) - Zoom your photo out
3. Zoom (in) - Zoom your photo in
4. Rotate (clockwise) - Rotate your photo clockwise
5. Rotate (anticlockwise) - Rotate your photo anticlockwise
6. Colour - Flick between a colour and greyscale version of your photo


To change the photo once uploaded simply click on the photo you'd like to change on the toolbar at the bottom of the screen and select a new photo from your device it will then replace the original photo


To reposition your photo, click and drag or use your finger if using a touchscreen. You may need to zoom in/out as well to get the best placement.

Toolbar icons may appear greyed out at first. They will be activated once a photo has uploaded.

  • We print the exact copy of your design directly from the website
  • The text you add in the text boxes will appear live on the design
  • Please check all spelling, capital letters on names
  • And that the text is correct and in the right position
  • Please remove any text you don't require in the text boxes
  • Add the same or similar amount of text as on the sample for best results
  • The more text you add the smaller it will appear
  • Please check the photos are in the right position and heads not cut out or black edges showing. We don't recommend using screen shots.
  • By checking out you are agreeing that you are happy with your design so please check it carefully
  • Your preview is available in your basket please also check it there, you will also have a preview of your product on your confirmation email and in your account on our website